Shipping policy
providing you with a seamless and efficient shopping experience. Below is our shipping policy to guide you through the process:
Order Processing: Orders placed before 1:00 PM (local time) on business days (Monday to Friday, excluding holidays) will be processed and shipped on the same day. Orders received after 1:00 PM will be processed and shipped on the following business day.
Shipping Times:
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Orders placed before 1:00 PM:
- If you place an order before 1:00 PM on a business day, you can expect to receive your package on the next business day.
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Orders placed after 1:00 PM:
- If you place an order after 1:00 PM on a business day, your package will be shipped on the next business day, and you can expect to receive it within 2 business days.
Business Days and Holidays: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends (Saturday and Sunday) or during holidays will be processed on the next business day.
Shipping Methods: We offer standard shipping for all orders. Expedited shipping options are not available at this time.
Order Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.
Shipping Charges: Shipping charges are calculated based on your location and the total weight of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase.
Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses.
Delays and Incidents: While we make every effort to ensure timely delivery, there may be circumstances beyond our control that could lead to shipping delays, such as weather conditions, transportation issues, or other unforeseen incidents. We appreciate your understanding in such cases.
International Shipping: At this time, we only offer shipping within [UAE].
Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team at support@cocodor.me
By placing an order with Cocodor.me, you agree to abide by our shipping policy and terms of service.